Ordering, Payment & Shipping Policy

We want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.

Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at rejavanate@renovos.com

Most credit and debit card orders are shipped on the same business day. Mail or Fax orders are shipped once payment is received.

The shipping choices for online orders shipped within the United States and internationally are Domestic Overnight, Express and Expedited. Orders placed by 3PM EST will ship on the SAME BUSINESS DAY.

Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.

Below are the shipping options and the associated Shipping & Handling Charges

We apply a $3.00 handling charge for all orders.

Local Shipping & Handling for United States of America
Normal (shipped via the UPS, 3 - 5 business days anywhere within the USA)
$11.73

Priority (shipped via UPS, 2 - 3 business days average anywhere in the USA)
$19.13

UPS 2nd Day Guaranteed (shipped via UPS, 2 business days guaranteed anywhere in the USA) $23.44



Also Note:
USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours.

We do not ship orders on Saturdays or Sundays.

All orders are waived from signature unless otherwise instructed via comments in your order form, by email or phone.

Back Orders
In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).

By Phone:
By calling Toll Free 877.725.0859 x804 Monday to Sunday.

By Fax:
Fax us anytime at 877.725.0859 Domestic or International

By Mail:
ReJavanate
c/o Renovos
26072 Merit Circle
Suite 122
Laguna Hills, CA 92653
U.S.A.

Order Status and Returns
Email us Monday to Thursday from 9-5 Eastern; Friday 9-4 Eastern at rejavanate@renovos.com.

Payment Options
We accept the following credit cards:
VISA, MasterCard and American Express.
On-line orders can be paid by credit card only.
Orders sent via mail can be paid by credit card, cashier's check or money order.